2. Find the cause of a problem and learn from your mistakes, rather than acting defensively.
3. Respect diversity and everyone’s right to disagree.
4. Remember that the best views are a synthesis of many.
5. Learn from the way you dealt with past conflict.
6. Focus on agreements and find solutions.
7. Examine the causes of a misunderstanding.
8. Keep notes on your anecdotes you hear you could use in your talks.
9. Think about people who present talks well and aim to emulate them.
10. Prepare your presentation well in advance.
11. Use positive self – talk to increase your confidence.
12. Arrive at a talk with plenty of time to prepare your materials.
13. Be ready to adapt your talk to match your audience’s response.
14. Stand in the room where you will give your presentation and think of it as your own office.
15. Start by outlining the content of your talk.
16. Use bullet points to summarize your key points.
17. State that you will answer questions at the end.
18. Change to a more upbeat tone when describing solutions.
19. Be ready for a range of questions about your proposal.
20. Respond to interruptions positively.
21. Maintain the flow of your presentations.