1.
Stay focused on your goals when you
are faced with conflict.
2.
Find the cause of a problem and
learn from your mistakes, rather than acting defensively.
3.
Respect diversity and everyone’s
right to disagree.
4.
Remember that the best views are a
synthesis of many.
5.
Learn from the way you dealt with
past conflict.
6.
Focus on agreements and find
solutions.
7.
Examine the causes of a
misunderstanding.
8.
Keep notes on your anecdotes you
hear you could use in your talks.
9.
Think about people who present talks
well and aim to emulate them.
10.
Prepare your presentation well in
advance.
11.
Use positive self – talk to increase
your confidence.
12.
Arrive at a talk with plenty of time
to prepare your materials.
13.
Be ready to adapt your talk to match
your audience’s response.
14.
Stand in the room where you will
give your presentation and think of it as your own office.
15.
Start by outlining the content of
your talk.
16.
Use bullet points to summarize your
key points.
17.
State that you will answer questions
at the end.
18.
Change to a more upbeat tone when
describing solutions.
19.
Be ready for a range of questions
about your proposal.
20.
Respond to interruptions positively.
21.
Maintain the flow of your
presentations.
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